Privacy Policy
Last updated: June 15, 2026
1. Introduction
AppraisalFix ("we", "us", or "our") is committed to protecting the privacy of loan officers, homeowners, handymen, appraisers, and all other users of our platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our appraisal repair coordination service.
2. Information We Collect
We collect information you provide directly to us, including: contact details (name, email, phone), property addresses and appraisal documents, loan and transaction details, handyman credentials (licenses, insurance, background check status), photos of repairs, and payment-related records. We also automatically collect certain technical data such as device, browser, and usage information.
3. How We Use Your Information
We use your information to: coordinate and track appraisal repairs, match jobs with qualified handymen, generate and submit completion documentation (including the 1004D), communicate updates to all parties in a transaction, process payments, verify contractor credentials, prevent fraud, and improve our services. We do not sell your personal information.
4. Sharing of Information
We share information only as necessary to deliver the service. This may include sharing relevant job details with assigned handymen, appraisers, loan officers, title companies, and processors involved in the transaction. We may also share information with service providers (e.g., e-signature and email providers) who act on our behalf, and where required by law.
5. Data Security
We implement industry-standard administrative, technical, and physical safeguards designed to protect your information. Data is encrypted in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction and compliance records may be retained for the period required by applicable law.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us at support@appraisalfix.com.
8. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.
9. Children's Privacy
Our services are intended for business and professional use and are not directed to individuals under 18. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date. Continued use of the platform after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@appraisalfix.com.